GENERAL

By confirming a reservation at the Bed and Breakfast B&B Rooi Bij de Knoptoren, these General Terms and Conditions come into effect. These apply to all guests of B&B Rooi Bij de Knoptoren.

Guests must be of legal age and have a permanent place of residence and must register at the start with the owners of B&B Rooi Bij de Knoptoren with a valid ID. No photocopy will be made of this ID.

Smoking is not allowed in the rooms of B&B Rooi Bij de Knoptoren. On the terrace that belongs to the room there is an opportunity to smoke and an ashtray is available.

Check-in at B&B Rooi Bij de Knoptoren is between 3 pm and midnight. Check out before 11am. Breakfast is served between 07:00 and 10:00 am. We ask our guests to indicate on arrival what time they wish to have breakfast the next day. If indicated in time, it is possible to deviate from breakfast times.

B&B Rooi Bij de Knoptoren is suitable for a maximum of four persons per room (possibly a fifth person in consultation). Children and babies are welcome, a baby bed is available, but no separate children bed. If more people come to stay than for which has been reserved, we will adjust the price of the overnight stay to the number of people who want to stay (for prices see website www.rooibb.com ). The maximum number of persons is four per room (five in consultation), more is not allowed. In that case, guests must pay the full 100% of the booking immediately.

Too bad, but pets are not welcome.

The guests must behave properly and adhere to the house rules that can be found in the information folder at B&B Rooi Bij de Knoptoren in the rooms. In case of violation of the General Terms and Conditions and in case of inappropriate behavior, the owners can deny and / or refuse the guests access to B&B Rooi Bij de Knoptoren with immediate effect, without further notice and stating reasons and without refund of the accommodation costs. If, after check-in, the guests will stay in the rooms of B&B Rooi Bij de Knoptoren without permission with more than the agreed number of people, the owners will also deny the guests access to B&B Rooi Bij de Knoptoren with immediate effect, without refund of the accommodation costs.

The administration of the owners is decisive in case of disagreement unless the guests can prove the contrary.

RESERVATION AND CONFIRMATION

The reservation of the room takes place via the reservation system on the website of B&B Rooi Bij de Knoptoren www.rooibb.com . There are no booking fees. A reservation can also be made by telephone +31612331601 or by e-mail rooi42bb@gmail.com , but the guests will hereby be requested by the owners to submit and finalize the reservation by email rooi42bb@gmail.com .

The reservation is not final until it has been confirmed by the guests and the owners.

PAYMENT

The total costs of the stay can be transferred by the guests prior to the stay to the account number of B&B Rooi Bij de Knoptoren or otherwise these costs must be paid immediately upon arrival at B&B Rooi Bij de Knoptoren in cash, by bank card (PIN) or credit card (Master Card or Visa).

The rates for an overnight stay in B&B Rooi Bij de Knoptoren can be found on the website www.rooibb.com .

CANCELLATION

In the unlikely event that the guests cancel the reservation, they are kindly requested to inform the owners as soon as possible by e-mail rooi42bb@gmail.com  or by telephone.

In case of cancellation from a few weeks to a few days before the check-in date, guests should realize that the owners will in all probability not be rented the room at such short notice. The owners kindly ask the guests to consciously take this into account.

Should the guests nevertheless have to cancel, the following rules apply:

– Cancellation up to 48 hours before check-in time is free of charge.

– In case of cancellation from 48 hours to 24 hours before the check-in time, guests pay 50% of the full amount of the reservation.

– In case of cancellation from 24 hours before the check-in time, guests pay 100% of the full amount of the reservation.

In case of cancellation, the amount due must be paid to the B&B within 7 days after the cancellation.

In case of force majeure or unforeseen circumstances, the owners have the right to cancel the reservation at any time. Force majeure or unforeseen circumstances means, among other things, that the B&B is no longer suitable for rental, for example in case of flooding, or fire. In such a case, the owners – if desired by the guests – will help to find an alternative accommodation

LIABILITY

The owners are not liable for damage, loss or theft of guests’ property. In case of disputes, all (legal) costs are for the account of the guests.

When leaving the room in between, the guests must lock their room for example for walking or eating.

All risks related to the stay in the B&B are at the expense of the guests and the owners cannot be held liable for personal injury resulting from a stay in the B&B.

Damage and loss of immovable and movable property in and around the B&B must be reported immediately by the guests and reimbursed to the owners.In case of loss of the key to the B&B, all resulting costs will be charged to the guests of the B&B by the owners.